Irwin Mazda has been a family-owned business for 57 years in Freehold, NJ. We are seeking highly motivated individuals looking for a rewarding career in the automotive industry. Our team is focused on providing an excellent experience for our sales and service customers. The ideal candidates must communicate well with others, be detailed-oriented, hardworking, honest, trustworthy and be able to pass a background check. Previous BDC experience preferred.  Apply today to join our winning team!

What We Offer:

• Progressive pay plan
• Flexible hours
• Medical benefits
• Dental benefits
• Discount vehicle purchase plan ( employee & family)
• 5 day work week
• 7 paid holidays
• 6 paid sick days
• 1 -3 weeks paid vacation w/ tenure
• 401K

Responsibilities:

• Answer customer calls and establish follows-up with sales appointments
• Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts and templates
• Provide customers with initial product information & direct them to the appropriate dealership resources
• Present initial financing options based on customer needs
• Follow up with leads that are not ready to make an appointment or no-show
• Participate in team & process development sessions - keeping positive relationships with teammates, sales teams and dealership management
• Utilize CRM tracking system daily

Qualifications:

• At least one previous role based in strong customer service experience
• Team player attitude
• Prompt and courteous
• Enthusiastic personality
• Must have strong computer skills
• Willing to submit to a pre-employment background check & drug screen

Irwin Mazda has been a family-owned business for 57 years in Freehold, NJ. We are seeking highly motivated individuals looking for a rewarding career in the automotive industry. Our team is focused on providing an excellent experience for our sales and service customers. The ideal candidates must communicate well with others, be detailed-oriented, hardworking, honest, trustworthy and be able to pass a background check. Apply today to join our winning team!

What We Offer:

• Progressive pay plan
• Flexible hours
• Medical benefits
• Dental benefits
• Discount vehicle purchase plan ( employee & family)
• 5 day work week
• 7 paid holidays
• 6 paid sick days
• 1 -3 weeks paid vacation w/ tenure
• 401K

Responsibilities:

• Build relationships & create customers for life. Assist them in selecting a vehicle by asking questions and listening carefully to their responses.
• Be the vehicle expert. Know the in's & the out's of product offerings, optional packages & latest technology
• Perform high-quality and professional demonstrations of new/used vehicles.
• Follow-up with buyers to ensure referral business
• Learn to overcome objections and thrive in sales situations
• Direct report to the Sales Manager regarding objectives, planned activities, reviews, and analyses
• Bring your 'A game' & positive attitude with you every day

Qualifications:

• Available to work flexible hours & weekends
• Ready to hit the ground running on learning new product in's & out's
• Fantastic communication skills with your customers
• Professional, well-groomed personal appearance
• Clean driving record
• Willing to submit to a pre-employment background check & drug screen

Irwin Mazda has been a family-owned business for 57 years in Freehold, NJ. We are seeking highly motivated individuals looking for a rewarding career in the automotive industry. Our team is focused on providing an excellent experience for our sales and service customers. The ideal candidates must communicate well with others, be detailed-oriented, hardworking, honest, trustworthy and be able to pass a background check. Apply today to join our winning team!

What We Offer:

• United Service Workers Union Shop
• Flat Rate
• Performance Bonuses
• 40 hour guarantee
• Flexible hours
• Medical benefits
• Dental benefits
• Life insurance
• Supplemental Disability
• Security Pension Fund
• Discount vehicle purchase plan ( employee & family)
• 5 day work week
• 7 paid holidays
• 6 paid sick days
• 3 paid personal days
• 1 -3 weeks paid vacation w/ tenure
• 401K

Responsibilities:

• Perform work specified on the repair order with efficiency and in accordance with dealership
• Test-drive vehicles, and test components and systems, using diagnostic tools and special service equipment
• Diagnosing, maintaining, and repairing vehicle automotive systems including engine, transmission, electrical steering, suspension, brakes, air conditioning, etc.
• Communicate directly with the Service Advisor so that customers can be informed if any additional service is needed.  Providing an estimate of time needed for additional repairs
• Executing repairs under warranty to manufacturer specifications

Qualifications:

• ASE certifications are ideal
• Strong automotive background
• Strong teamwork skills
• Willing to submit to a drug screen & background check
• Must have clean & valid driver's license